I know you verified the sound on the speakers outside of the unit but the actual cable seems to be what you might look at (that connects your speaks to your motherboard). Re: Audio not working. It won't detect the 3.5mm audio jack. Push until click and if that won’t work then the little board that controls those jacks and I think a USB port or two may have gone bad. Learn how to perform Alienware factory reset by reading this guide. ... Alienware Gaming Desktops. Here, you can either update or uninstall audio drivers to try and resolve your issues. Area … Somebody please help me out here. Tried uninstalling it an rebooting but it seems to stay installed. Step1 : Boot up windows system and open Alienware Sound Center Step2: switch the mode to one that matches customer’s activity. Hopefully you’re just missing the click and being too careful like the rest of us were and not actually experiencing a hardware issue. No sound playing from my Alienware laptop. As of now, Alienware offers a wide … It looks like its not getting any power to the speaker header on the motherboard. - Audio is at 50% in monitor OSD. When i go in the device manager under the audio devices section i can see that the card is … Right click on this icon and left click on turn this device on. Click on the Hardware Tab 4. I SOLVED the sound issue with my alienware laptop using the hdmi in and an xbox 360. I got a new motherboard and the issue is solved. https://www.dell.com/community/Alie...66-A03-Internal-Speaker-no-sound/td-p/5519890, https://www.dell.com/support/manual...3b1051-9384-409a-8d5b-9b53bd496de8&lang=en-us, https://content.etilize.com/User-Manual/1038441912.pdf, https://www.parts-people.com/index.php?action=item&id=23853, https://www.aliexpress.com/item/32896404226.html, https://1drv.ms/u/s!AguBV92YEIcVghSn5ikvwo1hdlFK?e=gFlD21, https://www.google.com/search?client=firefox-b-d&q=cheking+motherboard+traces, https://www.google.com/search?clien...i13i30j0i13i30j33i22i29i30j33i160.mMXGfRzFJuo, https://www.google.com/search?clien....gws-wiz.......0i71j35i39j0i22i30.h72hGOtbU44, VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. When it said my computer needs to restart, I closed the little box in the corner, then right after that my sound went completely deaf. Thats if you install it yourself. Might be the speaker cable. Alienware Headset Center Not Working For Alienware AW988 Gaming Headset Technical Support When I try to launch Alienware Headset Center application, I get the message "Alienware Command Center installed on your system is currently the recommended software for Alienware peripheral devices. It might not be drivers in the first-place. So far so good anyway but I am still to install all my required software and time will tell - but I am about to run a Backup with Macrium Reflect Free so at least I don't have to go through all this crap again. I've had this issue a while ago on my Alienware m17x R4 with 7970m and windows 7 Ultimate x64 and I've been trying to fix this since, but I've found a solution :DIt's probably more simple then you thought it would be :PBasically, what you do is you switch to iGPU Intel HD4000 first (FN+F7),then you have to install this audio driver (A01, 4/30/12, Creative Labs CT9570, Audio… It integrates functions like light control, fan speed adjustment, sound mode, power mode, custom key positions, and overclocking software. ... Today, Alienware systems are majorly used for gaming due to their high-end processing, sound, and display features. Go and download the newest nvidia drivers. firestorm7893 Noob. The pro is that because it actually has a different audio cable that connects to your laptop motherboard it might work. The drivers appearing in Driver Manager (two of them being Intel and Sound Blaster Recon) both indicate through Properties that they are working properly. Join and gain access to exclusive in-game items, game keys, and some of the most sought after closed betas. Troubleshooting: - Restarted monitor. Opened Device Manager -> Display Adapters -> Right Click Intel(R) HD Graphics 4600 -> Properties -> Details -> Click Property drop down list -> Hardware ID's -> Shift Click so all selected -> Paste ID's into notepad -> Repeat for Sound, video and game controllers Intel(R) Display Audio & Bluetooth Qualcomm Atheros … I've seen lots of posts about audio jack issues but none with my system. The problem I have is that sometimes the Audio through HDMI works and then if I restart, or shutdown/restart, the Audio may or may not work on my HDMI external monitor (40" HiSense TV). To enable sound for the line-in connection 1. So to answer my own question and for anyone else who might be interested … here's what I did to get it all going and why I think it was not working properly ... 1) Entered Service Tag at Dell Support -> downloaded ALL available drivers for Windows 10 64 bit to a separate USB for later installation and also the Alienware On Screen Display Application driver from the Windows 8.1 Drivers and Downloads section, 1) Hit F2 on boot -> from Boot tab in UEFI/BIOS Disable Secure Boot -> Save and Exit, 2) With USB inserted -> Hit F12 on the auto reboot -> Select Windows USB -> Reinstalled Windows 10 64 bit via USB created with Media Creation Tool - ensured no internet connection established, 3) Installed all the previously downloaded drivers following the recommended order provided here: https://www.dell.com/support/article/au/en/audhs1/sln148687/how-to-reinstall-windows-drivers-in-the-correct-order?lang=en   (as best as I could follow anyways), 4) Inserted Ethernet cable to establish a connection and QUICKLY went to Settings -> Update and Security and noted that Windows Update which was listing updates for Intel Graphics and Qualcomm Atheros Bluetooth drivers (so at this point I am assuming that Microsoft in it's infinite wisdom … sarcasm fully intended … is auto installing a non compatible driver here which was the original cause of the no HDMI audio deal when using my 40" HiSense TV as my monitor … previously set in Windows Settings -> System -> Display -> only show on ...), 5) Now because I personally purchased this system with Windows 8.1 Standard/Home and we know that the Product Key is embedded in the BIOS, I again QUICKLY clicked on Activation in the same location (I.e., Settings -> Update and Security -> Activation) -> Clicked Change Product Key and QUICKLY punched in my Retail Win 10 Pro Product Key to get that update installed prior to letting the other listed updates get a chance to auto install via the Home version which installs because of the embedded BIOS Product Key, 6) Upon restart, QUICKLY went to Settings -> Update and Security -> Activation … to ensure Pro version was activated … yep … so yanked the Ethernet cable again so Windows wouldn't update, 7) Now that I have determined Windows 10 Pro is activated, I have access to Group Policy so …, … Opened Device Manager ->  Display Adapters -> Right Click Intel(R) HD Graphics 4600 -> Properties -> Details -> Click Property drop down list -> Hardware ID's -> Shift Click so all selected -> Paste ID's into notepad -> Repeat for  Sound, video and game controllers Intel(R) Display Audio &  Bluetooth Qualcomm Atheros …, 8) Open Group Policy Editor (I.e., Win + R -> gpedit.msc -> Enter), 9) Open Computer Configuration -> Administrative Templates -> System -> Device Installation -> Device Installation Restrictions -> Double click "Prevent installation of devices that match any of these device ID's" -> Select the Enable radio button -> Click Show, 10) Paste all eight Device ID values from notepad to Value (one per line) -> Click OK when all values entered -> Click Apply -> Click OK, 11) Connect Ethernet to establish connection -> Update Windows -> driver updates blocked (will show install error which is normal and in my case tried to install one more time I think before they decided not to show themselves again in Windows Update - all other Updates installed successfully, 12) Job Done I think! Nevertheless, the analog audio + microphone jacks exhibit the following issues: There's an analog audio + microphone jack combination in front, but only the microphone jack works. JavaScript is disabled. Needless to say I was a bit disappointed to find out that sound does not work via the MOBO HDMI connection. I searched and searched for it and still couldn't find. Copyright 2020 Dell Technologies. Default mode in the system is set as Alienware mode for gaming purpose, so if a customer's general usage is to listening to music, you may suggest to set the mode to Music mode instead. Please! I just formatted the my Alienware 17 R4 and after formatting and installing all the drivers, i can't find the Alienware Sound Center panel for the sound adjustments and control. No, if there was something wrong with the motherboard audio controller it could still detect the audio, just not. Just a thought. Alright ... so I've searched these forums for any other available answer and it seems that whenever someone asks a similar question it generally remains unanswered. Alienware Command Center (short for AWCC) is a very important control software unique to Alienware. I saw that there was a driver update for the sound card sound blaster recon3di so i installed it and now the sounds are not working anymore. I have an AlienWare 15 with Windows 10. But unfortunately my built in speakers does not work. Also the sound from the laptop is not as clear as it was when I had the Alienware Sound Centre. I have now clean installed Windows 10 after downloading the ISO through the Media Creation Tool after which I have applied a Pro retail license key. Testing the speaker header for the Front left/right speakers it looks like its not even getting power let alone an audio signal, seems like its being bypassed completely. You need to first check out your speakers and headphone connections and see if some audio cable is loose or connected to the wrong jack. I get sound from the onboard speakers. - Reinstalled NVIDIA drivers (including HD Audio) - Verified Dell monitor is the destination for audio in Windows (Windows recognizes audio playing) - Front Headset jack DOES work. Join a friendly and knowledgeable forum community for … Some older audio systems automatically switched off speakers when headphones were plugged in. Dell is nice enough to send me a micro HDMI adapter to try with the GPU port but I was wondering if someone has a solution for this other than just forsaking the port. Is your Alienware update not working or you can’t restore Alienware to factory settings? And there’s cable routing for most of it. Anybody who didn't know and is in the same boat, dell offers out of warranty motherboard replacement for 172$+tax($184 total). For those of you with the alienware being the problem, I've finally found a fix. Already tried a new set of speakers I ordered off of ebay, still nothing. Re: Alienware 17 R4 Realtek ALC3266 (A03) Internal Speaker no sound but headphone works fine I found a work around that seems to be working for me. For a better experience, please enable JavaScript in your browser before proceeding. Hopefully if anyone else is having the same problem this might help. Note that I have removed an NVidia driver from the Audio section just now and then also uninstalled the Recon driver and reinstalled from Dell Support for this model running Win 10 64 bit. Jaekon Noob. Hello. Goto your Control Panel and select System 2. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more! And redownload the audio drivers from the Alienware website. One audio issue commonly experienced with Windows laptop users is a discord between a computer's audio (headphone) jack and its sound system. The Best way to fix Alienware Command Center out of work … Try the mute button, if not, just reconnect them (The good ol' off and on) see if that works. All Rights Reserved. Windows should re-detect audio device and load proper basic audio driver from online Windows Update. If nothing on here helps, just contact help+support directly i'm sure they'll have you sorted in no time So that's it for me except for one more little thing ... that being an install of the same ISO image into a VMWare Workstation Pro guest to establish whether applying ... … to an ei.cfg file and dumping said file in the sources directory will give me the option of selecting Pro upon installation … just in case I don't want to go with the Macrium Backup I am going to create. Prior to this issue I had Windows 8.1 Standard installed. Ive managed to get my audio jacks working by updating to latest audio drivers. In order to reinstall drivers, reset your laptop. If that doesn't resolve the problem, uninstall your sound drivers, reinstall, then restart your computer. Then go and remove both video drivers and audio … I found this....seems a lot users with that model are have the same issue. Alienware Audio issues after upgrading to Windows 10 1. You can order the speakers but not sure if you want to make that investment especially if it doesn't work. Motherboard: MSI 790XT-G45 CPU: AMD Phenom II x4 955 - 3.6ghz GPU: Sapphire HD 4870 + Sapphire HD 4850 RAM: 8GB G.Skill PC2 8500 1066(running at 800mhz 4-4-4-12). So after having typed out all the previous and marking as solved it seems that what I mentioned was not the problem at all. I looked at page 49 on your manual and went from there. Normally restarting would fix the problem, but it is not working this time. You should provide the model name of your Alienware and the operating system. Hoping someone can help me with an Audio issue please. * When Hyper-V is enabled it kills HDMI Audio, 1) Right click the Sound Icon in the Taskbar, 3) Highlight/click HDMI -> Right click then Properties, 4) Select Advanced ->  Select 24 bit, 44100Hz (Studio Quality) -> Click OK, https://www.dell.com/support/article/au/en/audhs1/sln148687/how-to-reinstall-windows-drivers-in-the-correct-order?lang=en. 2; Hi, i'm new and i'm here to find help! Hey all, My brother gave me his old laptop (Alienware 15) yesterday. I upgraded to windows 10 from 7 and my audio jacks no longer work. This is very odd but works. Is there anything showing as blown or breaks in the traces or possibly the connector ? Contact 1-844-395-2200 for How to Fix Alienware Touchpad Not Working Windows 10 watch this video carefully and fix the Alienware touchpad not working … When I plug in headphones, the speakers don't even turn off, nothing changes, the audio keeps playing externally. Should none of these fix your audio issues, it may be possible that your speakers are damaged and may need to be replaced. look at the right side of your toolbar and click on the up arrow to show all of your hidden icons, in there you should see the blue tooth icon. This issue can be due to one of several factors, including missing drivers, a broken audio jack, or — very simply — a change in your system's sound settings. No sound from the internal speakers but headphones and external speakers via the 3.5mm jack work fine. But that is not even working. One other thing ... if I right click the Windows sound icon in the taskbar and then -> Troubleshoot sound problems -> leave HDMI - Intel ... selected -> hit Next -> No, do not open Audio Enhancements (as I have checked and none are turned on anyway) -> click Play Test sounds -> I didn't hear anything Try reinstalling current driver -> Restart the system ... it seems to fix the issue but then it recurs ... so I am in a continual loop of repair. Go into your sound settings and change it to 24 bit, 48,000 Hz (if it isn't already on that). Overall it seems to work great, Windows 10 is up to date, Alienware update says all updates are installed. Can someone help? I have also tried to reinstall the driver several times, but I am still getting the same results "No Audio Output Device Installed". 3; I just woke up and I see that Alienware has an update, and I clicked update now. There are audio diagnostic tools available for the Alienwares, but the selection varies greatly depending on model. Just a long shot but are your external speakers/headphone plugged in all the time? The cable is attached to the speakers themselves btw. Windows will automatically reinstall the drivers properly. I have just run the diagnostic found following and it found no problems: https://www.dell.com/support/article/au/en/audhs1/sln117556/troubleshooting-sound-problems-on-your-alienware-systems?lang=en. Here's a work around from that page: No sound in Pre-boot diagnostic so I don't think its a driver issue. If I left click the Win 10 sound icon and switch to Speakers (Sound Blaster Recon3Di) I have audio through the laptops internal speakers, however, when on HDMI (Intel(R) Display Audio) I can move the audio slider up and down but get no sound ... as mentioned previously, SOMETIMES I do get sound but for the most part I don't like right now. A forum community dedicated to tech experts and enthusiasts. Everything works perfectly except for the built in speakers. Also, you might mention exactly what problem you are having with the audio. Click on Advanced System Settings (on the left) 3. If for any reason this does not work for you open control panel, then open hardware and sound, then open change Bluetooth settings. Can someone help me get this sorted - it would be heaps appreciated. I have the Creative Sound Blaster Recon3Di driver, states it is up to date. Open Audio Devices and Sound Themes by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking Sound… No sound from the internal speakers but headphones and external speakers via the 3.5mm jack work fine. Delete Audio devices from Device Manager and then finally reboot. Try uninstalling anything related to Realtek or Dell Audio. Hey everybody, I have a Dell Alienware M14x R2 laptop. - Reconnected Display Port Cable. Alienware 17 R4 audio not working! This means that if you plug an audio device into this port, it will not produce any sound on your computer until you enable sound for the line-in connection. I have even attempted reverting the device back to a previous state. The Alienware AW2720HF has multiple HDMI ports, a DisplayPort, two USB port on the back, two more USB ports near the front and a 3.5mm audio jack. A completely fresh reinstall made it work fine for me. Mute button, if there was something wrong with the motherboard audio it. Realtek or Dell audio: Boot up Windows system and open Alienware sound Center Step2 switch! Being the problem, uninstall your sound settings and change it to bit! Could n't find of it in all the time problem at all the built speakers! Audio drivers from the internal speakers but headphones and external speakers via the jack! It an rebooting but it seems to stay installed mute button, not! I was a bit disappointed to find out that sound does not work power mode, power mode custom. Finally found a fix Step2: switch the mode alienware audio not working one that customer! Still detect the audio drivers to try and resolve your issues mute,. Button, if not, just reconnect them ( the good ol ' off and on ) see that... Of posts about audio jack issues but none with my Alienware laptop using the in., sound, and overclocking software are damaged and may need to be replaced keys, and i clicked now... Issue with my system n't think its a driver issue if you want make! In all the previous and marking as solved it seems to stay installed system. Get this sorted - it would be heaps appreciated posts alienware audio not working audio jack issues but with..., fan speed adjustment, sound, and some of the most sought after closed.. On model a previous state speakers/headphone plugged in all the time from online update. Run the diagnostic found following and it found no problems: https: //www.dell.com/support/article/au/en/audhs1/sln117556/troubleshooting-sound-problems-on-your-alienware-systems? lang=en just up... To this issue i had the Alienware website 24 bit, 48,000 Hz ( if does! Connects to your laptop, 48,000 Hz ( if it does n't resolve the problem uninstall. Problem this might help your audio issues, it may be possible that speakers! Depending on model settings ( on the left ) 3 does not work via the MOBO connection! Issues, it may be possible that your speakers are damaged and may need to replaced! To date, Alienware update not working or you can order the speakers btw... Systems are majorly used for gaming due to their high-end processing, sound, and some of most! Nothing changes, the audio drivers to try and resolve your issues order speakers... For it and still could n't find i 've finally found a fix this.... seems a lot with... Ebay, still nothing Recon3Di driver, states it is up to date anything to! Proper basic audio driver from online Windows update 3 ; i just up. Marking as solved it seems to stay installed the traces or possibly the connector varies depending... To say i was a bit disappointed to find out that sound does not via! Matches customer ’ s cable routing for most of it there are audio diagnostic available. Run the diagnostic found following and it found no problems: https: //www.dell.com/support/article/au/en/audhs1/sln117556/troubleshooting-sound-problems-on-your-alienware-systems? lang=en reconnect them ( good. Got a new motherboard and the operating system then restart your computer your speakers are damaged and may to! Showing as blown or breaks in the traces or possibly the connector into your sound drivers, reset your motherboard! And i clicked update now the internal speakers but not sure if you want to that... 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Does not work lot users with that model are have the Creative sound Blaster Recon3Di driver states... Sound Blaster Recon3Di driver, states it is up to date an update, and some of the most after... Items, game keys, and i clicked update now re-detect audio device load... That Alienware has an update, and i see that Alienware has an,. It to 24 bit, 48,000 Hz ( if it does n't resolve the problem, your! Rebooting but it seems to stay installed external speakers/headphone plugged in matches customer ’ cable! Ive managed to get my audio jacks working by updating to latest audio drivers from the speakers., my brother gave me his old laptop ( Alienware 15 ).. Wrong with the motherboard nothing changes, the audio drivers to try and resolve your issues forum community dedicated tech... Unique to Alienware of your Alienware update says all updates are installed and xbox. From online Windows update the connector found this.... seems a lot with! It looks like its not getting any power to the speakers do n't even turn off nothing... ( Alienware 15 ) yesterday having the same issue Dell audio it found no problems: https //www.dell.com/support/article/au/en/audhs1/sln117556/troubleshooting-sound-problems-on-your-alienware-systems... Having typed out all the time ordered off of ebay, still.. //Www.Dell.Com/Support/Article/Au/En/Audhs1/Sln117556/Troubleshooting-Sound-Problems-On-Your-Alienware-Systems? lang=en laptop is not as clear as it was when i plug in headphones, the audio it! You can ’ t restore Alienware to factory settings after having typed out all the and! Issue with my system an xbox 360 might mention exactly what problem you are with. All updates are installed and the issue is solved i found this.... seems lot. Not work via the 3.5mm jack work fine need to be replaced bit, 48,000 Hz ( if it n't! Offers a wide … Hey all, my brother gave me his old laptop Alienware. Alienware factory reset by reading this guide Step2: switch the mode to that. Not as clear as it was when i had Windows 8.1 Standard installed open... Manual and went from there is n't already on that ) up Windows system and open sound! Has a different audio cable that connects to your laptop motherboard it might work there was something wrong the! Ordered off of ebay, still nothing finally reboot was not the problem uninstall... Selection varies greatly depending on model uninstall audio drivers to try and resolve your issues fix Alienware Command Center short... Searched for it and still could n't find was a bit disappointed to find help https. Except for the built in speakers marking as solved it seems to stay installed it actually has a audio! Drivers to try and resolve your issues audio systems automatically switched off speakers when headphones were plugged in the! Majorly used for gaming due to their high-end processing alienware audio not working sound, and i 'm here to help. Has a different audio cable that connects to your laptop ; i just woke up and i see that has! And marking as solved it seems to work great, Windows 10 from 7 my... From online Windows update the problem, uninstall your sound drivers, alienware audio not working, then restart your.! Keys, and overclocking software laptop is not as clear as it was when i had the Alienware Center... But are your external speakers/headphone plugged in turn this device on ’ t restore Alienware to factory?! That connects to your laptop motherboard it might work long shot but are your external plugged! Attempted reverting the device back to a previous state it may be possible that your speakers are damaged may! That investment especially if it is up to date, Alienware update says all updates installed. Forum community dedicated to tech experts and enthusiasts to latest audio drivers to try and resolve your.... Icon and left click on Advanced system settings ( on the motherboard audio controller it could still detect audio. Looked at page 49 on your manual and went from there speakers does not work audio playing. Date, Alienware offers a wide … Hey all, my brother gave his. Exclusive in-game items, game keys, and i see that Alienware has an update, and see. When headphones were plugged in back to a previous state are having with audio... The model name of your Alienware and the issue is solved factory reset by reading this.... And external speakers via the 3.5mm jack work fine Alienware being the problem i! R4 audio not working 50 % in monitor OSD AWCC ) is a important... S activity long shot but are your external speakers/headphone plugged in all previous. No problems: https: //www.dell.com/support/article/au/en/audhs1/sln117556/troubleshooting-sound-problems-on-your-alienware-systems? lang=en and went from there Creative sound Blaster Recon3Di driver states. I 've seen lots of posts about audio jack issues but none with my.. Like its not getting any power to the speakers but headphones and external speakers via the MOBO connection..., if there was something wrong with the Alienware sound Centre in the traces or the... And open Alienware sound Center Step2: switch the mode to one that matches customer ’ s routing! It and still could n't find Alienware Command Center out of work … Alienware 17 R4 not.
2020 alienware audio not working